Terms & conditions
“The following terms and conditions apply to all customers shopping at moons-junes.com:
- You can expect to receive your purchase within 5-10 business days, delivered to you, by Post Danmark.
- All of your purchased items have a warranty of 24 months. If you experience a fault with your Moons and Junes item, you must file a complaint within two months of discovering it.
- Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this check has been completed. Your card will be debited once the order has been accepted.
- You may be responsible for import duties and taxes on your international order. In addition, some orders may experience customs delays. Unfortunately, we have no control over these charges or delays and cannot predict what they may be.
At Moons and Junes, we are committed to protecting the privacy and security of our customers. We fully appreciate and respect the importance of data privacy and security on the Internet.
If you aren't satisfied with your item, we will gladly help you with your return.
You have 14 calendar days to return or exchange an item from the date you received it.
To be eligible for a return, your item must be;
- Unused/unworn and in the same condition that you received it
- Your item must be in the original packaging and contain its original receipt or proof of purchase.
As soon as we receive the items they will undergo a quality check. Following the check you will be notified on the status of your refund. If your return is approved you will be issued a full refund to your credit card. You will be credited within 10 business days, depending on your card issuer's policies.
You are responsible for the return expenses.
Please return your products to:
Moons and Junes att: Agnete Bjerre-Madsen